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Conversion
6 min readPublished on September 09, 2026

Websites for Startups: Why the First Version Is Almost Always Too Expensive

Simon Heistermann

Simon Heistermann

Owner

This article was written with AI assistance and editorially reviewed.

The most expensive website a startup can build is the first one. Not because it costs a lot, but because it gets built at a moment when nobody on the team can honestly say who the product is for. Every sentence on that page is a bet on a position that does not exist yet, and bets like that are usually lost within a quarter.

In short

Before product-market fit, a purpose-built website is wasted money. After it, the site becomes essential - but then it has to serve three readers who want opposite things: early customers, potential investors and candidates. In both phases the same property matters most: how easily the site can be changed.

Before product-market fit, a built site is the wrong investment

While your audience and value proposition keep moving, any page ages faster than it can be finished. That is not an argument against good websites, it is an argument about timing. What genuinely helps at this stage is unglamorous: a plain builder page that takes hours rather than weeks, a contact form that works, and one honest sentence about what the product does today. Alongside that, twenty conversations with people who might belong to your audience.

This is inconvenient for us, because we build custom websites and earn money doing it. It is still the right order. Where a builder is enough and where it becomes a bottleneck is weighed up in Website builder or custom build. For a team before product-market fit, the answer is almost always the builder, with the time saved going into user conversations.

The turning point is recognisable, and it has three signals. You can say in one sentence who buys and why. The same wording works in several conversations in a row. And you start losing enquiries because the site does not answer the questions that keep coming up in those conversations. Only from there does a built site earn its cost.

Three readers who want opposite things

After product-market fit the real problem starts. A startup website has three audiences with conflicting expectations, and most sites resolve that by giving each of them a third, which means giving none of them anything.

ReaderWants to knowPut off by
Early customersWhat the product does today, for whom, at what priceVision language with nothing verifiable
Potential investorsCategory, team, evidence of real usageA story that contradicts the deck
CandidatesWho works here, on what, at what stageAnonymous role tiles and corporate language

The way out is a question of ownership: the homepage belongs to paying customers, without compromise. Investors rarely arrive there anyway - they come with a deck in mind and a specific thing to verify. Candidates search deliberately. Both groups need their own well-signposted entry point, but not a share of your most important page. How a page is built to carry a single decision is covered in Landing page structure.

Changeability beats perfection

For every component of a startup website, the decisive question is not how good it looks but who can change it. If the answer is "nobody without a developer", the component is the wrong choice, however impressive it seems.

In practice that means screenshots from the real product rather than drawn product illustrations, because illustrations have to be commissioned again after every redesign. A few clean building blocks that can be recombined, rather than an elaborate bespoke page per feature. No video production for an onboarding flow that will not exist in three months. And text held in the system rather than baked into images, because positioning gets rewritten several times in the first eighteen months.

That leads to a point against our own offer. Our model costs 349 € net per month on a twelve-month term, then 49 € net per month for hosting and maintenance, and the website belongs to you from launch day. For a team that still changes its target audience every month, a twelve-month commitment is the wrong shape, no matter how good the result would be. Which contract form fits which situation is compared in Website subscription or one-off price. Once the positioning holds, the picture changes, and Website as a service is built for exactly that case.

Not sure whether your positioning is settled enough for a built site?

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What investors and candidates are really looking for

Investors do not assess aesthetics, they assess consistency. They arrive after the first conversation and compare whether the public story matches the pitch: same category, same audience, same promise. On top of that they want a team with full names and verifiable profiles, visible evidence that somebody uses the product, and complete legal details. A site that tells a different story from the deck costs trust that no design can win back.

Candidates read the same page with different eyes. For them the stage of the company is not a weakness, it is information: how many people work here, who decides, what technology is used, how it is funded. A startup that openly writes that it is eight people and the Series A is still ahead loses nobody it wanted to hire. It gains the people who were looking for exactly that.

  • The homepage belongs to paying customers, with no concessions to other readers
  • Separate entry points for investors and candidates, reachable from navigation or footer
  • Back product claims with real screenshots rather than illustrations
  • Team page with full names and profiles, no anonymous role tiles
  • State the stage and size of the company openly instead of disguising it
  • Every central claim must be changeable without a developer

Concrete steps for the next 90 days

  • Days 1-30: judge honestly whether the positioning holds - if it does not, keep the builder page and run twenty user conversations instead
  • Days 31-60: cut the homepage down to a single audience, give investors and candidates their own pages, replace illustrations with real screenshots
  • Days 61-90: check which claims can be changed without a developer, rebuild the rest, and complete team and legal details

Conclusion

A startup website rarely fails on design and almost always on timing. Build it before the positioning holds and you are paying for a claim you will withdraw shortly afterwards. Build it after, and the job is clear: a homepage that belongs to paying customers, separate entry points for investors and candidates, and a structure you can change without asking anyone. Which elements actually turn a page into enquiries is covered in Converting websites.

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Simon Heistermann

Simon Heistermann

Owner

Heistermann Solutions is the web studio run by Simon Heistermann. We build custom websites for small and medium-sized businesses that want to achieve more online.

Every article grows out of day-to-day project work and is reviewed editorially before publication.

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